Refund Policy

Return and Refund Policy for PrasadNow:

Thank you for choosing PrasadNow. We are committed to providing you with the best possible service and products. Please take a moment to review our return and refund policy to understand our procedures in the event of any issues with your order. Please note that in the event of a return and refund post-delivery, the following amounts will be deducted: Rs. 500 for shipping charges and Rs. 500 for destruction charges.

Return Policy:

Due to the sacred nature of our products, we do not accept returns for any items. All our products are offered in the name of our clients, and many are energized in the name and gotra of the client, making them highly personalized and sacred. As such, we cannot accept any returns.

Cancellation Policy:

If you wish to cancel your order, you may do so within 24 hours of placing your order. After this period, we are unable to cancel your order as our products may have already been offered or energized. Refunds for cancelled orders will be processed within 3-5 working days.

Damages and Issues:

Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, please contact us immediately at +919902276728. We will promptly evaluate the issue and work to resolve it to your satisfaction.

Exceptions / Non-Returnable Items:

All items ordered from PrasadNow are non-returnable and non-refundable.

Exchanges:

We do not have an exchange policy in place.

Refunds:

To request a refund, please send a message to +919902276728, including your order details and the reason for your refund request. We will thoroughly investigate the issue and, if applicable, process the refund within 7-10 working days.

Please note that refunds will only be processed if the order is not delivered to the specified address or if it is lost in transit. Once the order is delivered, we cannot process a refund as it will have already been offered in the name of the client.

If more than 15 business days have passed since we approved your refund, please contact us at +919902276728.

Policy Updates:

PrasadNow reserves the right to make changes to this return and refund policy without prior notice. We encourage you to review the policy each time you make a purchase.

Our customer service team is here to assist you with any inquiries or concerns you may have regarding our return and refund policy. Please do not hesitate to contact us at +919902276728.